Mediation & Conflict Resolution
When conflicts arise, it can be damaging to an organisations' cohesion, a team's productivity and the mental health of individuals. Mediation is a useful service provided to management and staff to avoid costly arbitration, court proceedings, compensation claims and lost productivity.
How does it work.....
It is important to recognise that mediation is a method of Alternative Dispute Resolution. All conflicting parties must first recogise that there is a conflict and wish to resolve the conflict outside of formal arbitration..
- conflicting parties are contacted to confirm their agreed involvement in the process
- The mediator will hold private and confidential meetings with each of te parties involved
- The process then moves to bring the parties together in a joint face to face conference.
- The process is entirely confidential.
- The process does not seek to impose any agreement
- Each party is invited to discuss the dispute, how they have been affected and to share ideas about resolution.
- The mediation conference emphasises the benefits of any solution to each party and creates a sense of ownership
- The AIM of mediation is to achieve a mutually agreed and acceptable solution for future interaction.
Want to learn more........
For an obligation free discussion on how mediation can assist your workplace, contact
* Chandra Jayakumaran
* Andrew Beckmann
* Suzanne Bell
on 08 8292 5300
